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Privacy policy

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Privacy Policy

Privacy Policy

At Covonyi.com, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal data we collect, how we use and protect your information, and your rights as a user of our website.

What Data We Collect

We may collect and process the following types of personal data when you interact with our website:

  • Contact Information: such as your name, email address, phone number, and mailing address when you submit forms or communicate with us.
  • Usage Data: details of your visits to our website including IP address, browser type, pages viewed, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Data: information collected through cookies and similar tracking technologies used on our website.
  • Communications: any correspondence or messages you send us via email, contact forms, or social media.

How We Use Data

The personal data we collect is used for the following purposes:

  • To provide, maintain, and improve our website and services.
  • To respond to your inquiries, questions, or support requests.
  • To send you important updates, notifications, or communications related to our services.
  • To analyze usage patterns to enhance user experience and website functionality.
  • To comply with legal obligations or enforce our terms and conditions.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us recognise your preferences and improve website functionality.

Types of cookies we use include:

  • Essential Cookies: necessary for the operation of the website.
  • Analytical/Performance Cookies: collect information on how visitors use our site to help us improve its layout and features.
  • Functional Cookies: remember your settings and preferences.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms such as our official Social/X page: https://x.com/LondonTransport.

These third-party sites operate independently and have their own privacy policies. We encourage you to review their policies before providing any personal information. We are not responsible for the content or privacy practices of such external sites.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Some of these measures include:

  • Encryption of data transmitted between your browser and our servers.
  • Regular security audits and updates to our systems.
  • Restricted access to personal data only to employees or contractors who need it to perform their duties.

However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

User Rights

Under applicable data protection laws, you have certain rights regarding your personal data, including but not limited to:

  • Access: You have the right to request copies of your personal data we hold.
  • Correction: You may request correction of inaccurate or incomplete information.
  • Deletion: You may request deletion of your personal data where it is no longer necessary for the purposes collected.
  • Restriction: You can ask us to restrict processing of your data under certain circumstances.
  • Data Portability: You have the right to obtain your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You may object to processing of your personal information for direct marketing or profiling.

To exercise any of these rights, please contact us using the information provided below. We may ask you to verify your identity before processing your request.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

We are committed to responding promptly and in a transparent manner to any inquiries about your privacy.